Services unavailable

Incident Report for JEM

Resolved

Search is now functional.

Posted Jan 05, 2023 - 17:46 GMT

Monitoring

A fix has been implemented. Services on VerifiedHandles.org may be unreliable. Visit https://verifiedhandles.com/vhid/Special:Search to make searches.

Posted Oct 01, 2022 - 17:15 BST

Identified

The issue has been identified and resolved for verifiedhandles.com. VerifiedHandles.org remains unavailable.

Posted Oct 01, 2022 - 15:53 BST

Investigating

An issue with a recent codebase deployment has stopped all web services.

Posted Oct 01, 2022 - 15:14 BST

This incident affected: Frontend (VerifiedHandles.org, Verified Handles Database), Backend API (API), and AWS ec2-us-east-2 Virginia server, AWS ec2-eu-west-2 London server (LdnS1).